Our Technicians can travel to you and carry out all the necessary work at your premises.
Benefits of using a mobile technician:
- You don’t need to leave your office or workplace.
- We can troubleshoot the problem.
- Sometimes you just don’t know where the problem lies.
- The machinery is just too bulky, big, cumbersome and un-manageable.
Altech IT has been servicing the greater Sydney region for over 20 years. Through those years we have been able to fine tune our hiring standards to provide our clients the highest level of computer support.
Unlike many other companies we provide you with a convenient time for a technician to come out and assist you with any issues. We make sure not to inconvenience you by making you sit around all day waiting for someone to turn up. Once a job is scheduled you will be allocated an exact time.
As Altech IT has many technicians on the road all day, we are able to schedule a technician the same day and in many cases within the hour. We pride ourselves in being punctual and providing the highest level of service.
Depending on the level of service that you require we make sure that you get a more than qualified technician, engineer or developer. All our staff hold many qualifications such as:
MTA (Technology Associate) MOS (Microsoft Office Specialist)
MCSA (Solutions Associate) MOSE (Microsoft Office Specialist Expert)
MCSE (Solutions Expert) MCSD (Solutions Developer)
CCNA (Cisco Certified Network Associate)
CCNP (Cisco Certified Network Professional)
CCP (Citrix Certified Professional)
VCP (VMware Certified Professional)
In addition to our staff’s high level of qualification, we endeavour to provide you information that you can understand and feel comfortable with.
Once you have been allocated a member of our staff, he or she becomes your personal technician, someone you can count on anytime for phone support, remote support or on-site support.
Please feel free to have a look at the “Our Team” link to better familiarise yourself with our staff and there qualifications.
Our On-Site support staff service the greater Sydney area, however we do specialise in the Eastern Suburbs where our office and repair centre is located. For a complete list of service locations please click here.
Whether you have used Altech IT in the past or a new client the service that you will receive is second to none. If you have a moment please see our Testimonial section which has some much appreciate feedback from our existing clients.
As our client you are under no obligation to sign up on a contract, the service that you receive all comes included as our client.
Our staff is guaranteed to be professional and proficient, whether they are coming to your home, office or site they will always conduct themselves at the highest level of professionalism.
To arrange a visit from our staff please click on “Book a Technician” and fill in the required information, you will be promptly contacted to confirm the scheduled appointment.